Do you accept debit and credit cards?
Yes - however, for purchases totaling below £5, there is a small additional charge.
Can I try costumes on?
Yes - just ask one of our friendly staff to use the changing room.
What if I get home and I change my mind?
We offer an exchange / credit note policy for goods returned within 7 days still sealed and unmarked within wrapping. As we offer the facility to try costumes on before purchase, we do not offer a refund on those items.
How long is the hire period for costumes / items?
In most cases, 4 days.
What deposit do I need to put down when hiring costumes / items?
It depends on the costume / item. Generally, this will be between £20 and £35.
Do I need to wash hire costumes before returning to the store?
No, leave that to us. Our friendly staff love doing the washing!
How long do balloons last following blowing up with helium?
Latex balloons: between 12 to 16 hours. Foil balloons: 5 days.
Can you deliver?
Yes, we offer a delivery service. Please call for details.
Do you sell helium?
Yes - in fact we sell or hire out helium cylinders. Please call for details.